Seattle, WA


https://www.linkedin.com/in/ranyelhousieny/ https://rany.elhousieny.com/ https://rany.tk https://resume.rany.elhousieny.com/

AWS Solutions Architect Certified , Azure Certified , Professional Scrum Master Certified , Commercial software development manager offering 15+ years’ managing cross-functional, global teams. Develops underperforming teams to have the ability to ship complex product releases significantly ahead of schedule.  Designed and implemented products used by 500M+ users Cross Platforms.  Gold Star Award Winner presented from VP of Microsoft for saving failing projects, moving them from failed to shipped with high quality, and Increasing products deployment speed by 70%.  Known and awarded for building high-performing teams. Awarded from the BOD of APFM for the high impact in the first 3 months


       Project, People, & Technical Management

       Development, Testing, & Research

       Cross-Group Coordination

       Leading Through New Product Ambiguity

       Building Teams

       Customer Focus and Engagement

       25 years of Software Engineering Experience

       18 years Management Experience

       8 years Managing Managers



ZULILY, Seattle, WA                                                                                                                   4/2020  – Present

SENIOR SOFTWARE ENGINEER MANAGER                                                                                                                                  


Working with an amazing team building systems using MongoDB , Elastic Search , AWS , React , CSS3 , HTML5 , Sass , Dropwizard , Java , ...

A Place For Mom, Seattle, WA                                                                                                                   10/2018  – 4/2020

SENIOR SOFTWARE ENGINEER MANAGER                                                                                                                                  


Designing, Developing, and Managing 7 main cloud distributed solutions with cross platform mobile apps using ASP.NET Core, REDIS, Elastic Search, Apache Cordova, Microsoft SQL Server, T-SQL, AWS, Kinesis, React, Gatsby, Xamarin ...

In the first 3 months, I was awarded from the board of directors for impacting the company positively by:

·        Improving performance by 60% leading to 40% resource savings

·        Saving over 1400 hours per month of manual labor by automating complicated tasks

·        Improved performance, cost, and response time by Moving the systems from Monolithic DB with REST APIs to AWS Serverless GraphQL using AWS AppSync

MICROSOFT - Microsoft Azure – Cloud Data, and AI, Redmond, WA                                               10/2016  –  10/2018

PRINCIPLE SOFTWARE ENGINEER MANAGER                                                                        


       Azure Unified Endpoint Management (UEM) Microservices: Improved customer experience for managing apple devices enrolled in Apple Deployment Program and managed by Microsoft Intune by 10%.

       Lead several cross-organizational initiatives within 11k employee organization to improve experiences and satisfaction for  500M+ end-users..

       Lead ARM64 development; game changing, all-day battery device with continuous connectivity and new mobile CPU announced on Dec. 2017. 

       Increased NPS (Net Promoter Score) and Customer satisfaction by 5% for 100M+ enterprise customers by creating a customer satisfaction dashboard and equation measuring by multiple factors.

       Reduced customer support volume 25%; developed Machine Learning model identifying user feedback issues to alert engineers of new issues, decreasing resolution time and saving $18k/mo in labor costs.

       Reduced the MTTR (mean time to resolution) to 12% (projection is 50% in 2 years) which increased adoption to latest release by 5%.


MICROSOFT - Microsoft Office for Apple platforms, Redmond, WA                    06/2013  –  10/2016



       Released Office for iPad, iPhone, and Mac -announced by Satya on March 2014.

       Designed and implemented features used by 100M+ users: linking to ADAL (Azure Active Directory Authentication Library) for client authentication with Office365, Single Sign On, Third party Authentication (Box, Dropbox, iCloud), and OAuth2 Authentication.

       Created a combined engineering transition process pilot used as a blueprint by 10K+ employees.

       Improved customer satisfaction by 30% and promoted star rating to 4.8/5.0 on the app store.


MICROSOFT - Microsoft Research, Redmond, WA                                                    06/2010  –  06/2013

GROUP MANAGER                                                                                               


       Managed an org of developers, test, and product managers in MSR (Microsoft Research) to ship products.

       Awarded and promoted for creating a reliable process guaranteeing continuous delivery and optimal customer satisfaction for Bing and Office 100M+ customers.

       In less than a year, developed the org into high performers with strong moral shipping high impact products.



MICROSOFT - Microsoft MSN/Bing, Redmond, WA                                                01/2008  –  06/2010

SENIOR  SOFTWARE ENGINEERING MANAGER                                                                                                                      


       Software Engineering Manager at MSN/Bing DTS; building systems to target users with related content.

       Improved customer engagement 13% using personalization and audience relevance (measured by bounce rate, page views, session time, and click through rate).

       Increased MSN.Com traffic by 3% using SEO, SEM, KIP (Keywords Intelligent Platform), and SEP (search experience platform).

       Built a team of 65+ devs, PMs, test, SDETs, managers, and managers of managers in two months; 3x resources within the same budget to ship quality products ontime and alleviate huge debt of manual regression testing.

       Improved Group Health Index by 28% and reduced training time for turnover by 70%; developed talent retention strategies and added solid performance metrics fostering improvement.

       Converted 100% manual testing to 90% automation with measures and quality gates.

       Increased production by 40% by creating an automated pre-production and production environment freeing up resources.

       Managed 15 main projects: Relevance, Content Optimization, MSN Open, CPM, CIP, HOPs, SPS, UCE, SEP, MS.COM, SEO, SEM, KIP, JDS, and performance.


MICROSOFT - Enterprise Networking Microsoft Windows, Redmond, WA                1/1999 – 1/20o8

SENIOR  SOFTWARE ENGINEERING MANAGER                                                     


       Increased new product deployment speed 70% by designing and implementing a development process that combines SCRUM and RAD; manages specifications, development, testing, passing quality gates, and deployments in 2 vs 13 months. Established agile training for the entire company.

       Gold Star Award Winner presented from VP of Microsoft for rapidly shipping a failing product.

       Built an org  of 30+ from ground up and developed people located in California, India, and China to become high performers; handled interviews, hiring, managing up, and managing low performers out without impacting the business.




Ph.D(ABD).  Computer and Information Sciences - 3.79/4.0, 2013                                                                                                   

Nova Southeastern University, FL


MASTER OF SCIENCE (M.S.), Computer and Information Sciences- 4.0/4.0 Honors, 2008

Nova Southeastern University, FL


BACHELOR OF ENGINEERING, Electrical and Computer Engineering

Alexandria University


Situational Leadership

Career Coaching

Crucial Conversations

Distributed Systems

Microservices Architecture

Advanced Negotiations

MMIS600 system development and design methods

Information Security


MMIS645 Project management

MMIS654 Electronic Commerce

DISS720 Human-computer interaction

DISS710 Decision support systems/ML/AI

DISS745 Electronic Commerce.

DISS845 Research Project in E-Commerce

DISS820 PhD Research Project in HCI

AWS Solutions Architect

Microsoft Azure Cloud Certified




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